RESEARCH PAPER
Inclusive language in medical communication – factors influencing linguistic attitudes in Polish healthcare
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1
Faculty of Medicine, Students Scientific Association of Medical Communication and Education, Medical University, Warsaw, Poland
2
Medical University of Warsaw, Study of Medical Communication
Corresponding author
Zofia Jankowska
Medical University, Żwirki i Wigury 61, 02-091, Warsaw, Poland
Med Og Nauk Zdr. 2024;30(1):63-71
KEYWORDS
TOPICS
ABSTRACT
Introduction and objective:
The ability to speak inclusively and politely is very important for mutual understanding,
especially with the increasing cultural diversity of societies. This inclusiveness is often underestimated as a tool for effective communication in the medical field. This study investigates the attitudes toward inclusive language among Polish medical professionals. It also examines how willingly this language is used in different situations and what factors influence this tendency.
Material and methods:
An analysis of answers to an online survey among members of Polish healthcare was conducted. The answers were collected from students, doctors, medical staff, and medical university employees.
Results:
The results demonstrate that the topic of inclusive language is very controversial, and its practical application is differently understood. They highlight the influence of young age as well as female gender on the tendency to use inclusive terms. The results also showed that the language used strongly varies depending on the professional situation. In this study, the factors that influenced the extent of the use of inclusive language the most were the aims of the communicative situation and communicational priorities.
Conclusions:
The ways and extent of the application of inclusive language strongly depend on the professional
situation and on the aims of the speaker. Different speakers tend to reach the same communication goals by using different linguistic approaches.
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